How can I pay my bill?

Payments are due on the 20th of every month. They can be sent to WEB Water Development, PO Box 1520, Aberdeen, SD 57402-1520. We also offer an automated payment option via your bank to help automate the process.


View the ACH Authorization form.

Who do I call before doing any digging?

Make a free call to 811 (in state) or 800-781-7474 (outside of South Dakota) Visit SD 811 online.

What is the WEB Secure Shutoff Program?

Do you have a lake property? Are you leaving for the winter? Or maybe you have livestock service? Then this program is for you!

What is it?

• The Secure Shutoff Program is available to any Member who would like their service securely shut off for a requested period of time.
• The service will be shut off with a WEB lock and the service valve will be closed.
• The Member will continue to pay the monthly minimum on the account.
• The Member may begin receiving water by notifying the WEB Water office at least 3 business days in advance of the date water is needed.
• If the Member is not on site when the water is turned on, the lock will be removed, but the angle valve will remain closed in the meter pit. It will be up to the Member to turn on the angle valve in the meter pit.
• A service call fee of $70 plus tax will be charged to shut off the service, but no fee to unlock if during normal business hours with an advance notice of 3 business days.

Please complete the Lock-off Form and return to WEB Water.

Who can be named as an Authorized Representative?

Any Member may appoint an Authorized Representative to act on the Member’s behalf in all WEB Water matters. To appoint an Authorized Representative, the Member must deliver to WEB Water a complete and fully executed WEB Water Authorized Representative Form. See pages 4 & 5 in the Bylaws for more details.

How do I access my consumer portal and/or documentation?

Coming soon!

‍Does the coronavirus affect my drinking water?

‍Read the EPA's statement here.