On April 27, 2015 WEB Water rolled out an updated online bill pay system at webwater.org. All Members who have provided WEB Water with their email address received the following instructions and must re-register:
On Account Login Screen:
- Click Register
- Enter Username - must be at least 5 characters long and alphanumeric
- Enter Password - must contain 1 small letter, 1 capital letter, 1 number, and 1 special character (Examples %, $, (, or #). Length is between 7 – 30 characters
- Enter Display Name
- Enter the Security Code as displayed on the screen
- Click on the Register Button
- Add Accounts Screen will be displayed
- Enter Account Number
- Enter either the Phone Number or Email Associated with this account - this must be recorded on our system in order to register the account
- Click on Continue
- At this point you can click on Add Another Account or Go to the Home Page
Advantages of the Updated Online Bill Pay System:
- Those members with several accounts can add accounts using only one username and password to see all their accounts.
- More user friendly system.